ABOUT US
Sagalés Ibiza is part of the Sagalés Group, with 385 years of experience in passenger mobility.
We specialise in tourist and charter transport on the island, providing services for cruise operations, excursions, tourist transfers and tailor-made solutions.
With a modern fleet and in-depth local knowledge, we deliver comfortable, safe and efficient mobility, ensuring that every journey becomes part of the Ibiza experience.
We boast an Integrated Quality Management System that aims to improve the organisational aspects of the company and technical quality. Because good organisation means a better service and also results in a higher-quality end product. In order to meet the needs of consumers, quality is also represented by our care and respect for nature and the environment. Sagalés has ISO 9001 certification for quality, ISO 14001 certification for the environment, UNE 13816 certification for quality passenger transport, and ISO 45001 certification for occupational health and safety.
Moreover, we continuously carry out quality assessments, draw up customer satisfaction indexes, organise mystery shopping for our services, conduct punctuality checks for routes and safety checks for vehicles, and respond to suggestions and requests.
| Download Quality Policy | |
| Download Safety Policy | |
| Download Environmental Sustainability Policy | |
| Download Service Charter |
QUALITY CERTIFICATES
- ISO 9001 (Quality)
- ISO 14001 (Environment)
- UNE 13816 (Public transport quality)
- ISO 45001 (Occupational health and safety)
- ISO 50001 (Energy management)
- ISO 39001 (Road traffic safety)
- ISO 45001 (Occupational Health and Safety)
- ICTE - UNE 189001 (Commitment to Tourism Quality)

- ISO 22301 (Business continuity)
- ISO 27001 (Information security)

- Biosphere Disbus21 i Viatges Plus (Commitment to sustainability)
- CALCULO 2022, 2023 and 2024
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